Free Shipping Policy

Free shipping

Here at Canadian Water Warehouse we are pleased to announce free shipping on most orders over $99 before tax in North America. Orders under $99 dollar before tax subject to $20.00 flat rate for most provinces. Some restrictions apply.

Restrictions

The following provinces will be subject to a $85 flat shipping fee.

Northwest Territories
Yukon
Nunavut

Shipping to these locations the pricing will be assessed, in rare occasions there will be additional shipping charges on top of the flat fee, we will contact you if this is the case.

Whole House System Shipments

Due to weight and some system sizes, most systems are unable to be shipped by local courier(free) and must ship by truckload (LTL). Canadian Water Warehouse will cover up to $199 on pallet shipments. Customer will be responsible for the tailgate and residential delivery fee. Fees vary depending on location.

Customer will be contacted shortly after placing their order to discuss any shipping fees required for their shipment.

Remote Areas

In extremely rare cases, shipping too some rural areas where our normal shipping methods are not available may require additional costs. We will contact you before we ship if this is the case

Damaged Shipment

You must inspect your shipment within 48 hours of delivery. If the products are damaged in shipping we (Canadian Water Warehouse) must contact the shipping company within 48 hours of delivery to submit a claim for damages. Canadian Water Warehouse is not responsible for any damages not reported after 48 hours of delivery.