10% Crosslink Metered Softener

CLACK This warranty is for manufacturer's defects only. Certain water softener components, such a the main piston, seal & spacers, and the brine valve will experience wear and tear during normal usage CLACK CORPORATION FIVE-YEAR SOFTENER AND FILTER CONTROLS LIMITED WARRANTY Clack Corporation (“Clack”) warrants to OEM that its Softener and Filter Control Valves will be free from defects in material and workmanship under normal use and service for a period of fi ve years from the date of shipment of such Valves from Clack’s plant in Windsor, Wisconsin when installed and operated within recommended parameters. No warranty is made with respect to defects not reported to Clack within the warranty period and/or defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damage caused by fi re, acts of God, freezing or hot water or similar causes. For outdoor installations where the Softener and Filter Control Valves are not under cover, the weather cover must be utilized for the warranty to be valid. Clack’s obligation to OEM under this Limited Warranty shall be limited, at its option, to replacement or repair of any Softener and Filter Control valve covered by this Limited Warranty. Prior to returning a Control Valve, OEM must obtain a return goods authorization number from Clack and return the Control Valve freight prepaid. If any Control Valve is covered under this Limited Warranty, Clack shall return the Control Valve repaired, or its replacement, prepaid to the original point of shipment. CLACK GIVES THIS WARRANTY TO OEM IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND HEREBY EXPRESSLY DISCLAIMS ALL OTHER SUCH WARRANTIES. CLACK’S LIABILITY HERE UNDER SHALL NOT EXCEED THE COST OF THE PRODUCT. UNDER NO CIRCUMSTANCES WILL CLACK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER LOSS, DAMAGE OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS, ARISING IN CONNECTION WITH THE INSTALLATION OR USE OR INABILITY TO USE THE CONTROL VALVES OR ANY WATER TREATMENT SYSTEM THE CONTROL VALVE IS INCORPORATED INTO. RESIN TANK WARRANTY FREQUENTLY ASKED QUESTIONS Q: Do I need to register my product or part in order for it to be eligible for warranty coverage? A: Warranty registration cards accompany certain products. While registration is not required for warranty coverage, we encourage you to complete the information card and return it to us. Q: I am a homeowner and may have a product or part under warranty. How do I get it serviced? A: All claims should be initiated with the dealer from which you purchased the product or part. To find a dealer in your area for service, use the Dealer Locator tool on our website. Q: How do I obtain service or file a claim? A: All claims should be initiated with the supplier from which you purchased the product or part. If you did not purchase directly from Pentair, please contact your supplier to begin the warranty claim process. If you are an authorized dealer or distributor and purchased directly from Pentair, please contact customer care at 1-800-279- 9404 to begin the warranty claim process. Q: How do I find out what is excluded from warranty coverage? A: Specific exclusions are listed in each of our limited warranty statements. These limited warranty statements can be found by visiting the following websites: Professional dealer products www.pentairaqua.com Q: My product is not eligible for warranty coverage, how do I obtain replacement parts? A: If you are a dealer or consumer and purchased from a third-party supplier, replacement parts may be purchased from your supplier. If you are an authorized dealer or distributor and purchased directly from Pentair, please contact Pentair customer care at 1-800-279-9404. Q: If I am eligible to receive a replacement part or product through the warranty, how and when will I receive it? A: If you are a dealer or end-user consumer and purchased from a third-party supplier, please contact your supplier for instructions. If you are an authorized dealer or distributor and purchased directly from Pentair, we will issue a credit in the amount of your original purchase price of the Product, or, at our option, repair or replace the defective Product (we will consider, in good faith, your preference in determining whether to issue a credit or repair or replace). In cases when an expedited replacement product or part is required, please submit a Purchase Order. We will attempt to process the Purchase Order as quickly as possible, taking into consideration current production lead